Fix Brother Printer Offline Issue In Windows and MAC With Easy troubleshooting Guide

Brother Printer Keeps Going Offline?

If you are facing a similar issue, don't worry you have visited the right place. Before fixing the issue of brother printer is offline, it is crucial to understand the underlying causes of it. The printer is in an offline state that could allude to either a software or a hardware issue. Some prevalent causes of this error are an issue in the Wi-Fi connection or a fault in the power supply. So before troubleshooting the error, it is mandatory to ensure that the power supply and Wi-Fi connection are operational. To check the same, do as follows:

1.Confirm the printer is turned on

• ✅ If the screen of the Brother Printer is black, it means the printer is turned off. Try switching it on if that is the case.
• ✅ If you are facing any issue while turning it on, check whether the power supply is working.
• ✅ Once the printer is turned on, check for any error messages on the LCD screen. Many times, because of some minor causes like brother printer paper jam, low or empty cartridge could result in the printer being in an offline state.

2.Ensure the printer is connected to the PC

• ✅ Check whether the USB connecting the PC and printer is in functional condition.
• ✅ You could also try using a wireless mode of connection.
• ✅ While using Ethernet, verify the cables in the router are fastened properly. Ensure the PC and laptop are receiving full network.
• ✅ Navigate to the Network Configuration page to access the IP Address.

3.Set the Brother printer as default

• ✅ Not setting the Brother printer as the default printer might result in this error.

How to change Brother Printer Offline to Online?

The printer in the offline state message would prevent any printing processes, so it is crucial to resolve it to make the printer operational.

How to Fix Brother Printer Offline Windows 10

If you have updated your OS to Windows 10, then chances are your printer might be showcased as offline. When the OS is updated, the drivers need to be updated as well. In the article, we have provided insights on how to invoke Brother Printer Troubleshooting and resolve the issue.

Method 1: Verify Printer Connectivity

• ✅ Turn on the printer.
• ✅ Wait until the printer is ready.
• ✅ Ensure the cables are fastened properly to the printer as well as the PC.
• ✅ If using a wireless network, confirm whether you are accessing the accurate network and IP address.
• ✅ Confirm whether the router has a high speed.
• ✅ Try a demo print.

Method 2: Evaluate Printer Status

• ✅ Navigate to "Printers and Devices" on Control Panel.
• ✅ Right-click on the printer you are using.
• ✅ Select the "See what's printing" option.
• ✅ Choose the "Set as Default Printer" option.
• ✅ If the printer is being displayed as pause, press "Resume printing".
• ✅ Run a sample print.

Running a demo print would suggest the issue faced by the printer, and would also suggest whether the issue has been resolved or not.

Method 3: Rectify Paper Jam

• ✅ Inspect manually for any paper jam.
• ✅ If you find any stuck paper between the rollers, then this was the cause.
• ✅ Switch off the printer, and remove it from the power supply.
• ✅ Open the printer and dismount the rollers.
• ✅ Cautiously remove the stuck paper bits.
• ✅ Once it is removed, run a sample print.